Telephone: 01257 480 825

or send an E-mail

Prior to date of hire

· Bookings are taken subject to availability and can be made on this web site or by telephone.

 

· Although we try and ensure that the availability information stored on this web site is accurate mistakes can happen, should you make a reservation on line and the web site is not up to date we will advise you of the situation and try and organise an alternative date.  We cannot be held liable for any inconvenience caused.

 

· To confirm a booking we will require a 50% deposit to be paid with the balance to be paid on the date of hire.

 

· A reservation will be held for one week from the reservation request date to allow payments to reach us.  Should we not receive a payment within this time then the reservation will be cancelled and made available for someone else.  If a payment arrives after one week and the date is still available then we will honour the booking.

 

· Payments can be made by cash, cheque (Cheque guarantee card required when paying the security deposit by cheque), debit or credit cards or by bank transfer.

On the day/evening of hire

· Prior to your group boarding the boat(s) the remaining 50% of the charge must be paid.

 

· A returnable security deposit of £50.00 per boat will also be required.  The deposit may be retained for the following reasons upon return:

· Failure to return the boat by the agreed time;

· Excessive interior/exterior damage to the boat (This will be determined by staff on return and their decision is final);

· Excessive breakages or missing inventory items;

· Irresponsible behaviour and not being in full control of the boat (Complaints by other boaters).

 

· You are required to carry at least one mobile phone on board each boat so we know that should you have a problem you can contact us.

 

· For insurance purposes we are obliged to carry out safety procedure demonstrations to ensure your own safety and the safe operation of the boat and respect to other canal users.  You will be required to sign a boat acceptance agreement prior to departure.

 

· We will offer the entire group buoyancy jackets which are your responsibility to wear.

 

· In the event of any accidents or incidents you are required not to accept liability.  You are advised to contact us straight away and wait for our arrival to ascertain the exact circumstances.

 

· No more than 10 people on board each boat at any one time (Babies/Children  are counted as one of the ten allowed).

 

· Boats are not insured and licensed to travel through the canal locks and therefore are not permitted to do so.

 

· Boats are not permitted to cruise in the dark.

 

· Return times:

· Day dire during summer months : 5pm (Extendable by the hour);

· Day hire during winter months : Dusk (at a time to be agreed before departure determined by sunset times as advised by the BBC weather service for Chorley).

· Evening hire : 10pm or dusk whichever is earlier (Return time to be agreed before departure determined by sunset times as advised by the BBC weather service for Chorley).

These terms of hire are subject to change at any time as per insurance, MCA, British Waterways and Ellerbeck Narrowboats requirements as and when required.

Should you have any questions or queries with these terms please do not hesitate to contact us on 01257 480 825 or click here to send us an e-mail